REFUND AND RETURNS POLICY
Thank you for choosing BKJNR LLC. We are committed to providing you with high-quality products and excellent customer service. If you are not satisfied with your purchase, here is our refund and return policy.
- Return Conditions
Defective Products: If you receive a defective or damaged product, please contact us within 7 days of receipt to arrange a return.
Unused Products: All returned products must be unused, unopened, and in their original packaging.
- Refund Request
To receive a refund, you must provide proof of purchase (e.g., order confirmation email or receipt).
Please provide relevant information when contacting customer service, such as your order number and a description of the defect.
- Return Process
Please contact our customer service team using the contact information we provide, explaining your return request.
We will provide you with a return address and guide you through the return process.
Return shipping costs will be borne by the customer unless the product is defective.
- Refund Processing
Once we receive your returned item and confirm its condition, we will process your refund within 7 business days.
The refund will be returned to your original payment method.
5. Other Notes
This policy does not apply to opened or used items.
- Contact Us
If you have any questions about our refund and return policy or need further assistance, please contact us as follows:
Address: 1715 Old Mt Olive Hwy, Dudley, NC, 28333
Phone: 252-986-3532
Thank you for your support of BKJNR LLC! We look forward to providing you with high-quality products and services.